Return & Refund Policy
Return & Refund Policy – Icon Furniture
- Returns are accepted only within a specified period after delivery, usually 7–14 days.
- Items must be in their original condition, unused, and with all original packaging.
- We implemCustomized or made-to-order furniture cannot be returned unless there is a manufacturing defect.ent technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
- Customers must provide proof of purchase (invoice or order number) for any return.
- All return requests must be submitted via email or our contact form.
- Refunds will be processed only after the returned item is inspected and approved.
- Shipping costs for returns may be borne by the customer, unless the return is due to a defect or error by us.
- Refunds will be made using the original payment method.
- Partial refunds may be issued for items that are damaged or not in original condition.
- Exchanges are subject to product availability and may incur additional shipping charges.
- We are not responsible for items lost or damaged during return shipping.
- Any defective item must be reported within 48 hours of delivery for replacement or repair.
- Sale or clearance items may have special return conditions as specified at the time of purchase.
- We reserve the right to refuse a return if these conditions are not met.
- By placing an order, you agree to comply with our Return & Refund Policy.
